As usual, I was busy foruming (does such word even exist???) when I came across a paricular forumer's statement which was "Flight crews (namely stewardesses that is) always treat foreigners better than their fellow Malaysians." Hmm, is that really true? Was I the same? That made me recall back to my flying days.
Back during my flying days, I've always thought I treated all passengers equally. I f there were any differential treatment, it would be due to the working position which I was assigned to such as First Class, Business Class or Economy. And this wasn't because I thought one was better than the other but because of the number of passengers and the type of service involved.
Recalling back, I truly enjoyed myelf working my way up and down to Jeddah and back especially if I was positioned in economy class. The Malaysians having completed their Umrah were always in high spirits and quite jovial, probably because they were all so excited and eager to share their experiences with other than those within their groups. They were always very chatty, and I loved listening to the experiences of those coming back from Umrah, especially if they were sweet chatty old folks. Sometimes if I'm lucky, these sweet old people would reward me with a bottle of Zam Zam water or other gifts and sweets from Makkah, just because of my attention. Everytime I get rostered to operate the Jeddah flight, I'd hoped to be assigned to work in economy. Most of the passengers occupying first and business class consist of arrogant Arabs or wealthy Malaysian who just doesn't seem to want to give me the time of day.
Operating the London route is very taxing. I particularly am not very fonds of Brits when they are confined in small closed areas such as an aircraft. They tend to become very aggitated and would test my patience like no other. There was this one particular Brit woman who insisted on having steak when I informed her we had none available. I searched high and low throughout the aircraft for an extra steak but to no avail. She was being quite a nuisance and being extremely stubborn working up a storm because she insisted on having steak. What did she expect me to do? Jump off the aircraft in search of a cow?
Malaysian passengers are usually more willing to compromise and doesn't stir up much trouble unlike these troublesome mat sallehs. Even in first class or business class...malaysian passengers aren't much into whining and complaining and are usually very comprimising (except for a particular Malaysian VVIP's wife whom shall remain nameless, she's worse than a snobby Brit or an arrogant Arab put together)
So, if anyone would say that I am guilty of giving out preferential treatment to passengers...then probably its true. I prefered the Malaysian passengers than the foreigners, because I feel more at home with them. The only thing is, Malaysian passengers tend to be more sensitive, they're easily slighted. A forgotten drink order would instantly mean that you don't care about them and you get labeled for life. *sigh* It is truly hard to satisfy everyone. The company didn't train me well enough on how to handle crazy people 37000 feet above ground.
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